FAQ

Shipping

Standard shipping for orders in the continental US takes 2-10 business days. Certain items ship from different warehouses, so your order may arrive in multiple packages. 

 

Exchanges

If you need to exchange your Flannel and Whiskey gear for a different size, color, etc, just send us an email at info@flannelandwhiskey.com and let us know. Your exchange must be completed within 30 days of purchase and be in new unworn/unwashed condition.

 

Return Policy

Should you need to return an item to us, please email info@flannelandwhiskey.com with your order number, name and address. Upon receipt we will send you instructions for returning your item. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Our policy lasts 30 days. If 30 days have gone by since your time of purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, and also be in the original packaging.

 

For more information, go camping with us, take us fishing, buy us a beer, or if you just want to say hello, email us at info@flannelandwhiskey.com